Remote Care Enablement for Independent Practices
MPL Health helps independent medical practices plan the program, select technology, train staff, and build the workflows to operate it. Your practice owns the patient relationships, team, and financial upside.
FROM PLANNING TO DAILY OPERATIONS
What MPL helps you build
PROGRAM PLAN
A financial and staffing model built around your practice.
TRAINED TEAM
Your staff equipped with practical training and ongoing guidance.
TECHNOLOGY
Software and devices selected to fit your needs.
WORKFLOWS
Clear processes for enrollment, patient care, documentation, and billing coordination.
PERFORMANCE
Reporting and operating reviews to identify gaps and improve results.
Your practice runs the program. MPL provides the structure, training, and support to help your team succeed.
EVIDENCE FROM PRACTICE OPERATIONS
See what bringing remote care in-house can change.
Explore case studies covering program economics, patient retention, and the recovery of an underperforming vendor-managed program.
$13K more/month
Retained at the same collections
At $92K in monthly collections, the in-house model retained $59K versus $46K under a 50% vendor share, after modeled operating costs.
$60K → $143K
Average monthly RPM/CCM payments
A practice rebuilt operations internally after vendor performance declined. These averages compare the vendor-decline period with May–July 2026.
449 → 792
Active recurring-billing patients
The recurring-billing patient base grew from December 2025 to July 2026, alongside stronger retention, enrollment, and reactivation.
THE PRACTICE-OWNED ADVANTAGE
Give patients a familiar team to turn to between visits. Your staff understands your clinicians, your protocols, and the way your practice delivers care.
Bring program operations inside your practice and retain the financial upside after staffing, technology, and support costs. Your investment builds your own capabilities.
Equip your employees with training, workflows, and ongoing guidance. As the program grows, the experience and operating knowledge stay inside your practice.
Set your clinical priorities and choose technology that fits your needs. MPL helps you evaluate vendors and coordinate support while your practice directs the program.
HOW MPL WORKS
Your team runs the program. We help you build it.
Whether you’re starting fresh, improving an existing program, or bringing services in-house, MPL provides a structured path from planning to daily operations.
01 · ASSESS
Know the opportunity before you invest.
We evaluate your patient population, payer mix, existing program, and staffing capacity to build a practical financial and implementation plan.
• Patient and payer opportunity assessment
• Financial and staffing model
• Program priorities and implementation roadmap
02 · DESIGN
Build around your practice.
We help select technology, define team responsibilities, and establish enrollment, care, documentation, and billing workflows around your clinical protocols.
• Technology evaluation and vendor coordination
• Staff roles and responsibilities
• Workflows, documentation tools, and escalation pathways
03 · LAUNCH
Get your team ready to operate.
We train your staff, guide initial enrollment and onboarding, coordinate with technology partners, and help resolve workflow issues as the program gets underway.
• Staff training and practical resources
• Enrollment and onboarding guidance
• Launch support and workflow troubleshooting
04 · SCALE
Improve performance as you grow.
We review enrollment, engagement, staffing, documentation, and financial performance with your team to identify gaps and guide improvements.
• Performance reporting and operating reviews
• Targeted workflow and training improvements
• Guidance on staffing capacity and program expansion
Your practice leads clinical care and manages its employees. MPL provides implementation guidance, training, and ongoing operational support. The level of involvement is tailored to your engagement.
Talk through your current program, staffing needs, and implementation priorities.
Program architecture
One operational foundation. Multiple care-management opportunities.
Program selection depends on your practice, patient population, payer mix, and staffing model. Not a prepackaged vendor menu.
The MPL perspective
Advice from operators, not spectators.
MPL Health was not developed in a boardroom. It was built through the day-to-day operation of a large independent specialty practice and a remote-care program serving hundreds of patients.
Practice-tested workflows
Real staffing and enrollment experience
Ongoing operational and financial accountability
Randy Young, Founder & CEO
Tom Krklinski, Chief Growth Officer
Built by operators who know remote care.
Randy brings firsthand independent-practice leadership. Tom brings 20+ years of healthcare technology, operations, and remote-care growth experience—together helping practices build, launch, and scale durable programs they own.
Independent-practice leadership | Enterprise remote-care experience | Technology, operations, and growth
Operating case study
What an owned remote-care program can become.
Challenge
Independent practices often lack the staffing, systems, and implementation support needed to build remote care internally.
Approach
Build the staffing, technology, enrollment, documentation, clinical, billing, and performance-management workflows inside the practice.
Result
An internally operated program supporting more than 500 RPM patients, 350 CCM patients, and over $100K in recurring monthly remote-care revenue.
Operating results from an affiliated independent medical practice. Individual results vary based on patient population, payer mix, staffing, execution, and reimbursement.
Who this is for
Designed for established independent practices.
Three or more clinicians
Adult chronic-care population
Meaningful Medicare or Medicare Advantage panel
Leadership committed to building an internal program
Preference for long-term ownership instead of outsourcing
Practical resources
A clearer way to evaluate remote-care ownership.
Explore concise guidance on program economics, staffing models, and the operational questions independent practices should ask before choosing a path.
Stop renting your remote-care program.
Build an asset your practice controls.
Evaluate your opportunity, operating model, staffing needs, and next steps.